Late and Cancellation Policy
We value everyone’s time and want to keep appointments running smoothly for all our guests.
A $50 fee applies to appointments where you arrive 30 minutes or more late. If you’re running behind or need to reschedule or cancel, please give us a call or email us as soon as possible.
Thank you for respecting our time and helping us give every guest the best experience!
Before Your Appointment
Booking online
Create an account through our online booking system using a laptop or computer. A credit card is required to secure your appointment and will only be charged if our cancellation policy is not met. Appointments can be booked up to six months in advance.
Choosing the right service
Please select the correct colour service when booking, as each service requires a different amount of time. Not sure what to book? Contact us or book a complimentary consultation.
Appointment confirmations
We send appointment confirmations approximately seven days before your visit by text or email. Please keep your contact information up to date. If we’re unable to reach you, your appointment may be cancelled.
Need to reschedule or cancel?
You can manage your appointments directly through our online booking system. Please review our Cancellation Policy before making changes.
Can't find an appointment? Email us
We recommend checking our booking system regularly. Cancellations happen, and new openings may become available.